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When is my card charged?

Your card is charged rigth away and one trip is registerd to the car.

You will get an on screen confermation about payment and can download receipt.

This trip can not be refunded.

What happens if a trip is paid but you do not travel?

Your trip can not be refunded

What is the window of time to pay for a trip?

You can pay for a single trip up to 24 hours before and 24 hours after driving through the tunnel
If no action is taken or if a car goes through the tunnel after the 24 hours the toll charge will be billed to the registered owner of the vehicle.

Is it possible to drive back and forth with the same trip?

No one trip through the tunnel is one trip. If you go back and forth you need to buy 2 trips.

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